Privacy Policy

 

This Privacy Policy (“Policy”) is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. It is an ‘electronic record’ under section 2(t) of the Information Technology Act, 2000 and the rules made thereunder. Being an electronic record, this Policy does not require any physical or digital signature.

Introduction

The online store www.mrrabby.com ("Online Store") is owned and operated by SRI BALAJI CLOTHING COMPANY, under the laws of India, having its registered office at:  NO, 42/71 Old Gounder Mess Extern, Bridge Way Colony, Tiruppur – 641607

Users are requested to carefully read and understand this Policy before accessing or using the Online Store. Through this Policy, Mr.Rabby conveys how user information is collected, used, and protected. By accessing or using the Online Store, users signify their agreement with the terms of this Policy. Users who do not agree should refrain from using the Online Store.

SRI BALAJI CLOTHING COMPANY reserves the right to modify, amend, or substitute this Policy without prior notice. Continued use of the Online Store implies acceptance of the revised Policy.

User Information

 

• “User Information” includes personal details such as name, email address, phone number, billing/shipping address, photographs, and other data collected to provide services.
• Information is collected when users create accounts, browse products, place orders, participate in offers/contests, or interact with customer support.
• Technical data such as IP address, browser type, login ID, session duration, and transaction history may also be collected for security and analytics.
• Cookies are used to enhance user experience. Users may choose to disable cookies via browser settings, but certain features may be affected.
• Users may update or modify their information at any time. Older versions may be retained for security and compliance purposes.

Use & Disclosure of Information

User Information may be used to:

• Process and deliver orders.
• Respond to queries and customer support requests.
• Improve the Online Store experience.
• Prevent fraud and enhance security.
• Send marketing communications, offers, and updates (with the option to opt-out).
• Comply with legal obligations.

Information may be shared with:

• Courier and logistics partners for delivery.
• Third-party service providers (e.g., payment gateways, IT services).
• Legal authorities when required under law.

Mr.Rabby does not sell or trade user data. Aggregated and anonymized information may be used for analytics.

Security

Mr.Rabby uses reasonable security practices to protect User Information. However, no system is completely secure. Users are responsible for maintaining the confidentiality of their account credentials.

The Company shall not be held responsible for any loss of User Information caused by force majeure events such as natural disasters, hacking, or system failures.

Third-Party Links

The Online Store may link to external websites. Mr.Rabby is not responsible for their privacy practices. Users are encouraged to review third-party privacy policies before interacting with them.

General Terms

This Policy should be read along with the Terms of Use and Terms of Sale.

User data may be stored or processed outside India by trusted third parties.

Any public reviews, posts, or comments made on the Online Store may be visible on the internet, and Mr.Rabby cannot control third-party usage of such data.

Important Note

Please ensure to take an unboxing video at the time of delivery. Refunds or replacements for issues like missing items, wrong products, or damaged goods will only be processed if an unboxing video is provided.

Grievance Officer

For complaints or concerns regarding this Policy, please contact:

Grievance Officer
SRI BALAJI CLOTHING COMPANY
Email: [Insert official support email here]

Governing Law

This Policy is governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of courts in Tiruppur, Tamil Nadu.